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How can inventory management software help reduce fulfilment costs?

We know there are many moving parts and frequent unexpected changes in the efficient management of inventory. Whether it’s numerous products, lots of suppliers, or multiple locations, it can be complicated overseeing your inventory operations. As your business grows, it becomes more critical to have the inventory management tools to efficiently and accurately oversee the […]

Taking physical count of your inventory

What exactly does it mean to take physical count of your inventory? The aim of taking a physical count of inventory boils down to making sure there’s complete parity and accuracy between: -The actual stock quantities sat in your warehouse or store(s) for each item of inventory (and its variants). -And the recorded stock quantities […]

Everything you need to know about cross-border selling

Businesses always tend to outgrow the local market, and when that happens, they look for a new audience base that is waiting for them across international borders. By 2022, cross-border selling is predicted to make up to 20% of eCommerce. The pandemic has changed everyone’s shopping habits and thus changed eCommerce. The Covid-19 pandemic prompted […]

How to correctly document your shipping process

How to correctly document your shipping process What exactly does “documenting” your shipping process even mean? And more importantly, why do you need it? Well, here’s a rundown: If you operate a small business, you probably have one or two staff members who have your shipping processes and policies down solid. They could do them […]

How to create a positive eCommerce experience for your customers

What is eCommerce Customer Experience? Customer experience is the perception customers create based on their interaction with a company, whether they take place in-store, online (your eCommerce store or on social media), or over the phone. When it comes to eCommerce, customer experience is about how effectively customers feel your business communicates and connects with […]

Amazon Custom Order Management

As you might know, Amazon is a retail force to be reckoned with. While they cater to millions of people a year, most of the products customers buy are regular stock products, made in factories with no customizable options. With the rising popularity of handmade items and the rise of Etsy as a sales platform, […]